Support
Need help with an Altitude Tech Life app? Report bugs, request features, or ask app-related questions here.
Contact
Support: support@altitudetechlife.com
What to Include
- The app name
- Your device model
- Your iOS or iPadOS version
- A short description of what happened
- Screenshots, if available
Current App Support
Afterburner Poker
Afterburner Poker is a simulated Jacks or Better video poker game built for learning and entertainment.
- For gameplay questions, include the hand, wager, and what happened.
- For layout issues, include your device model and orientation.
- For crashes or bugs, include the steps that led to the issue.
Afterburner Poker does not support real-money gambling, cash prizes, or redemption of value.
JamTheory
JamTheory is a guitar jamming and practice companion for iPhone and iPad. It helps players pick a key, automatically find matching Apple Music backing tracks, see matching scale notes on the fretboard, tune their guitar, and start playing.
- For Jam Mode issues, include the selected root note, scale, style, and whether Apple Music playback is working.
- For tuner issues, include your device model and whether microphone access is enabled.
- For fretboard issues, include the selected tuning, capo position, fret count, root note, and scale.
- For sync issues, confirm that iCloud is enabled on your device.
JamTheory uses Apple Music / MusicKit for backing-track discovery and playback. An Apple Music subscription is required for the full Jam Mode backing-track experience. Core tools like fretboard visualization, scale selection, Circle of Fifths, tuner, and saved settings can still be used without Apple Music playback.
Permissions
Microphone Access
JamTheory uses microphone access for live guitar tuner pitch detection. Audio is used only for tuning feedback.
Apple Music Access
JamTheory uses Apple Music / MusicKit to discover and play backing tracks for guitar practice. An Apple Music subscription is required for full Jam Mode playback.
iCloud Sync
JamTheory may use iCloud key-value storage to sync supported app preferences and saved favorites across your devices.