Altitude Tech Life · App support

Here when something needs attention.

Report a bug, request a feature, or ask an app-related question. The details below help us understand the issue and respond with something useful.

Before you send

What to include.

  • The app name and version
  • Your iPhone or iPad model
  • Your iOS or iPadOS version
  • A short description of what happened
  • Steps to reproduce the issue
  • Screenshots, if available
Current app support

Start with your app.

The most useful fixes begin with clear context. These notes cover common questions and the details that help us investigate quickly.

Afterburner Poker

Gameplay help

A simulated Jacks or Better trainer built for learning and entertainment.

  • For gameplay questions, include the hand, wager, and what happened.
  • For layout issues, include your device model and orientation.
  • For crashes, include the steps that led to the issue.

Afterburner Poker does not support real-money gambling, cash prizes, or redemption of value.

JamTheory

Practice help

A guitar jamming companion with Apple Music backing tracks, fretboard tools, tuning, and saved settings.

  • For Jam Mode issues, include root, scale, style, and playback status.
  • For tuner issues, include the device and microphone-access status.
  • For fretboard issues, include tuning, capo, fret count, root, and scale.
  • For sync issues, confirm that iCloud is enabled.

An Apple Music subscription is required for full backing-track playback.

Fobul support

Version 1.0 · Legacy guide

Everything needed to understand scoring, the three launch modes, the ten included games, and Full Game Unlock.

Hits, misses, and momentum

A correct hit scores immediately and replaces that target. Rolling Doubles and Triples keep other valid targets live. Every ten consecutive correct hits starts five RUSH ×2 hits.

  • A wrong, non-glowing tile subtracts exactly one point and resets the combo.
  • The score never falls below zero.
  • An expired target resets the combo but does not subtract a point.

Solo

Solo begins with four tiles, then expands to six and eight. Reaching the light goal qualifies the level, but play continues until time expires. Next Level carries the run forward; Replay Level restores that level’s starting checkpoint.

Rival and Pass & Play

Rival is a three-round race against a computer score generated locally on the iPhone. Fobul selects the pace automatically, so there is no difficulty menu.

Pass & Play gives both people the same three rounds. Player 1 completes Round 1, hands over the iPhone, and Player 2 chases that round before the game advances. This release has no Game Center or Live Friend mode.

Ten included games

The free download includes ten sessions shared across Solo, Rival, and Pass & Play. A new Solo run counts once when play begins. A full three-round Duel counts once when its first round becomes playable.

Continue, Next Level, Replay Level, and Retry Level remain part of the same Solo game. Browsing menus and viewing or skipping the tutorial do not use a game.

Full Game Unlock

After the ten included games, the optional one-time Full Game Unlock opens unlimited play in every mode. It is not a subscription and has no recurring fee. The U.S. base price is $2.99; Fobul displays Apple’s current localized price.

Use Restore Purchase for an existing entitlement or Redeem Code for an eligible Apple-issued offer code. Family Sharing is enabled for Full Game Unlock.

Privacy and connectivity

Fobul has no player account of its own, ads, subscriptions, analytics, tracking, or developer-operated server. Solo, Rival, and Pass & Play work offline.

StoreKit communicates with Apple only for product information, purchase, restore, entitlement verification, Family Sharing, and code redemption. Altitude Tech Life does not receive payment-card details.

Why did I lose one point?

A non-glowing tile was tapped. Wrong taps subtract one point and reset the combo, with a score floor of zero. A glowing target that expires does not subtract a point.

Why did a game use one of my ten?

A game is counted when a new Solo run or three-round Duel begins actual gameplay. Continuing, advancing, replaying, or retrying within the same Solo run does not count again.

Why am I seeing Full Game Unlock?

You can open it from the FREE GAMES card or Settings > Play Access. Fobul also opens it before a new game when the shared allowance is exhausted. It is an optional one-time purchase, not a subscription.

I already purchased Full Game Unlock.

Open Full Game Unlock and choose Restore Purchase while using the Apple Account that owns the purchase.

How do I use a free-access code?

Open Full Game Unlock, choose Redeem Code, and follow Apple’s secure redemption sheet. After Apple accepts the code, return to Fobul.

Can reinstalling reset the ten games?

Reinstalling is not intended to grant a new allowance. The remaining allowance and exhausted marker stay on the device, including in the iOS Keychain, and the Keychain marker may remain after deletion and reinstallation subject to iOS behavior.

Why did time stop in the background?

That is expected. Fobul saves the active run and uses active gameplay time, so leaving the app does not create a miss or consume level time.

How do I play a friend online?

Online Game Center and Live Friend play are not included in Version 1.0. Use Pass & Play to compete with someone on one iPhone.

Why does the target stay still with VoiceOver?

This is intentional. Automatic target expiry pauses so there is enough time to locate and activate each target; the overall level timer continues.

Sound or haptics are not working.

Check Fobul Settings, the iPhone Silent Mode setting for sound, and the iPhone’s system haptics setting. Simulators do not reproduce physical haptics.

Fobul support

Version 1.1 · Current public release

Version 1.1 is the current public release. This guide covers Fobul, the secondary Reaction Wall, Duo Duel and other competitive modes. The Version 1.0 guide above remains available for earlier installations.

Start with Fobul

Choose Play on Home to begin, or Continue to return to your saved Fobul run. Guided practice teaches the targets and uses no game. Completing or skipping the initial tutorial immediately starts or resumes Fobul when play access is available. A new run uses one included game unless Full Game Unlock is active; resuming the same saved run uses no additional game.

Each level starts with 15 active seconds. Reach the displayed light goal to qualify, then keep scoring until the timer ends. The board starts with four tiles, expands to six in Level 2 and eight in Level 3.

Next Level carries your score forward. Replay Level restores the completed level’s starting checkpoint. If you miss the goal, Retry Level restores that failed level’s checkpoint; earlier cleared levels remain.

Hits, misses and momentum

  • Tap a glowing tile before it moves. Correct hits earn one point in Level 1, rising with the level to a four-point base.
  • A wrong tile subtracts one point and resets the combo. Your score never falls below zero.
  • An expired target resets the combo without subtracting points.
  • Every ten consecutive correct hits starts five RUSH ×2 hits, including the triggering hit.
  • Early streak milestones can add one second, up to two boosts per level; the remaining timer never exceeds 15 seconds. Duels have no Time Boost.

Rolling Doubles and Triples keep multiple valid targets live. From Level 6, a target’s Precision Core can earn a bonus. Your score also advances through offline ranks.

Try Reaction Wall

Choose Reaction Wall separately from Home. Its 20-active-second run starts with four fixed stations. Every four correct hits reveals the next stage: six, eight, twelve, sixteen, then twenty stations.

  • Each correct hit earns 10 points.
  • Five clean hits unlock ×2 for subsequent hits while the streak lasts.
  • A wrong station costs 10 points and breaks the streak, with a score floor of zero.
  • A light that expires breaks the streak without subtracting points.

The outer countdown drains with time and changes urgency color. The separate score-to-beat meter moves with your score.

Chase a Wall record

Your first score-to-beat is a clearly labelled 100-point starter challenge. Once you have a personal best, that real score becomes the next target. You must score higher to beat it; a tie is not a new record.

The front screen and open field keep separate best scores. Results show your score, best streak, accuracy, average response, hits, wrong and missed targets, and the number of stations reached.

Pausing, leaving the app or changing its layout can pause the round. A paused or restored round is practice and cannot replace a personal best. Resume keeps the same remaining active time; start a fresh uninterrupted round to chase a record.

Compete on one device

Duo Duel gives each player a separate board on the open Duo. Ready both players for the shared countdown. Each player scores on their own board; the match has three 15-second rounds with four, six and eight tiles.

Follow the fit guidance if the layout becomes too small. Use Pause Both and the explicit resume/Ready steps to continue together.

Rival races a computer score generated on the device, with no difficulty picker. Pass & Play alternates Player 1 and Player 2 within each of the three rounds. Both work offline.

Find or invite an online player

Open Duel, choose Online Duel, then Find Opponent or Invite Friend. Real matches need two eligible Game Center accounts, a network connection and Apple’s service availability.

Fobul prepares Game Center’s authentication handler at launch for eligible incoming invitations. A required sign-in screen is deferred until you choose Online Duel. Browsing or cancelling a search does not use a game.

Wait for the other player, cancel or retry using the displayed controls. A computer opponent is labelled separately. If a match is interrupted, follow the recovery message; it is not treated as a completed win.

Ten included games

The free download includes ten games shared across Fobul, Reaction Wall and all Duel modes. A new Fobul run, new Wall run or three-round Duel counts once when actual play begins. A started rematch or Start over is a new game.

Continue, Next Level, Replay Level and Retry Level remain inside the same Fobul run. Resuming an already-started Wall round does not count again. Browsing, practice and cancellation before play use no game.

The included-games card on Home shows your allowance and opens Play Access.

Full Game Unlock

The optional one-time Full Game Unlock opens unlimited play in every mode. It is not a subscription. Fobul displays Apple’s current localized price.

Open the included-games card on Home or Settings → Play Access. Use Restore Purchase for an existing entitlement, or Redeem Code for an eligible Apple-issued offer code. After redemption, return to Fobul while it checks your access.

Apple handles payment, redemption and eligible Family Sharing. Access comes from verified StoreKit ownership; closing a redemption sheet alone does not prove that a code was accepted.

Pause, saves and settings

Fobul and Wall keep separate saved runs. Pause Fobul to return Home, then choose Continue. Reopen Wall and use Resume for its paused round. Inactive time does not consume gameplay time.

Settings controls Sound Effects, Haptics and Visual Effects. Fobul respects Reduce Motion. Clear Saved Run removes the saved Fobul run after confirmation; Reset Statistics clears Fobul statistics and Rival progress. Reset Tutorial lets you repeat practice.

Those controls do not reset the included-game allowance or remove a verified Full Game Unlock. Local Duel matches are not saved for a later app relaunch.

Privacy and support

Fobul has no player account of its own, ads, analytics SDK or cross-app tracking. Local game modes do not need an internet connection for gameplay. Game Center handles online connections and game messages; StoreKit handles purchase functions.

See the Fobul privacy policy for local storage, Apple services, opponent information and deletion details.

Email support@altitudetechlife.com with the app version, iOS version, device model, what happened and steps to reproduce it. Screenshots can help; do not send sensitive personal information.

Why did the light move, or why did my score drop?

Lights move when their target window expires. Expiry breaks the combo or streak without subtracting points. A wrong tile costs one point in Fobul and 10 points in Reaction Wall. Scores stay at zero or above.

Why does my Wall result say Practice?

Pausing, backgrounding or a display/layout change can turn the round into practice. You can resume and finish it, but it will not replace a personal best. Complete a new uninterrupted round to set a record.

Why did a game use one of my ten?

A new run or match is counted when play begins. A new Wall attempt or played rematch counts as a new game. Continuing the same saved Fobul run, replaying or retrying one of its levels, and resuming the same Wall round do not count again.

I already purchased Full Game Unlock.

Open Play Access and choose Restore Purchase while using the Apple Account that owns the purchase and a connection to the App Store. StoreKit normally recognizes a current entitlement automatically; Restore Purchase requests a refresh.

Why does Fobul say it needs an access check?

Fobul could not yet verify Apple ownership or its secure local allowance. No new game was used. Wait a moment or reopen the app, and use the purchase screen’s restore options if you already own the unlock.

Can reinstalling reset the ten included games?

Reinstalling is not intended to grant a new allowance. The local Keychain marker may remain after deletion and reinstallation, subject to iOS behavior. Full Game Unlock remains associated with its App Store entitlement.

Why can’t I resume a Duel after closing the app?

Duel matches are held in memory rather than saved for relaunch. Fobul and Reaction Wall have their own separate saved-run behavior. An interrupted online match ends with recovery guidance rather than a claimed winner.

Where did Continue go?

Continue appears on Home when a valid saved Fobul run is available. Otherwise, choose Play. To resume Wall, choose Reaction Wall and use its Resume action.

What if Duo Duel needs more room?

Open the Duo or rotate it as the on-screen guidance suggests. Both boards need a safe, usable field. Follow the explicit resume and Ready controls after a pause; smaller layouts do not squeeze the boards into unusable targets.

Online Duel cannot find or connect to a player.

Check the intended Game Center account, network connection and the app’s status message. Cancel or retry, or choose a local mode. Online Duel needs another eligible player; it does not silently substitute a computer opponent.

Sound, haptics or animations seem different.

Check Fobul Settings. Sound follows the iPhone’s Silent Mode setting, and haptics also depend on system settings. Reduce Motion and disabling Visual Effects reduce decoration while keeping useful status feedback.

Why does a Fobul target stay still with VoiceOver?

Automatic target expiry is deferred so you can locate and activate the target. The overall level timer continues. Targets also have position and state labels, symbols and borders rather than relying on color alone.

My saved run won’t open.

Close and reopen Fobul. If the problem continues, contact support with the details above before clearing data or reinstalling. Fobul requires iOS 18 or later.

App permissions

Used only for the feature named.

Microphone access

JamTheory uses the microphone for live guitar-tuner pitch detection. Audio is used only for tuning feedback.

Apple Music access

JamTheory uses MusicKit to discover and play backing tracks. A subscription is required for full playback.

iCloud sync

JamTheory may use iCloud key-value storage to sync supported preferences and saved favorites.